Privacy Policy
This policy explains how Windek Group collects, uses, shares, and protects your personal information when you visit our website or engage with our services.
1. Information We Collect
We collect information that helps us deliver services, respond to inquiries, and improve our online experience. This includes:
- Contact details: name, email address, phone number, company name, and business role.
- Usage data: IP address, device details, browser type, page views, and navigation patterns.
- Communications: messages submitted through contact forms, email correspondence, and service requests.
- Cookies and tracking: information collected through cookies and similar technologies to support analytics and functionality.
2. How We Use Your Information
We use personal information for legitimate business purposes, including:
- Responding to enquiries and providing customer support.
- Delivering information about our services, subsidiaries, and project capabilities.
- Improving website performance, content relevance, and user experience.
- Meeting legal, regulatory, and contractual obligations.
3. Sharing and Disclosure
Windek Group does not sell personal data. We may share information with:
- Service providers that support our website, communications, and business operations.
- Affiliated companies and subsidiaries when needed to fulfil requests or provide services.
- Authorities when required by law or to protect our rights, property, or the safety of others.
4. Cookies and Tracking
Our website uses cookies and similar tracking tools to:
- Remember preferences and improve navigation.
- Analyze website traffic and visitor interactions.
- Enhance site security and detect misuse.
You may manage cookies through your browser settings.
5. Data Security
We maintain administrative, technical, and physical safeguards to protect personal data. While we strive to secure information, no system is completely foolproof.
6. Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
7. Your Rights
If you are a visitor or client, you may request access, correction, deletion, or restriction of your personal data. You may also object to processing where applicable.
8. International Transfers
Where data is transferred outside Nigeria, we will protect it in accordance with applicable law and our security practices.
9. Changes to This Policy
We may update this policy from time to time. The revised version will be published on this page with an updated effective date.
10. Contact Us
For questions about this Privacy Policy, email info@windekgroup.com or call 0808 526 9328.